About Us

Since 1977, we've built mission-critical software for the telecommunications industry. Today, we bring that same system to businesses across every industry.

  • Field technician
  • Business professional reviewing a dashboard
  • Business administration
  • Warehouse
Our Story

How We Started

CTI was founded in 1977 in Rupert, Idaho, by Ramon Christiansen. Ramon combined a background in accounting and programming with a firsthand understanding of the telecommunications industry, gained from his father's career in the field. That combination led him to start building software for rural telecommunications companies across Southern Idaho, and it became the foundation CTI still builds on.

Josh Tatton joined CTI as a software developer in 2004, and quickly became the driving force behind modernizing the company's software and expanding what it could do. He purchased CTI in 2013 and has served as President since 2022, leading a shift from a telecom-focused OSS/BSS provider to a full-scale ERP system. Under his direction, CTI has diversified into new industries and products, giving small business owners the same enterprise-grade tools that power complex organizations, without the complexity or cost usually attached to them.

About Us

What We Do

CTI builds the operational software that businesses run on: accounting, billing, inventory, payroll, work orders, and field operations, all in one integrated system.

We started in telecommunications, and that industry shaped everything about how we build software. Rural telecom companies operate under constant regulation, complex billing rules, and unforgiving audit requirements. There is no room for a system that almost works. That discipline is still the foundation of every product we build today.

We've since taken that same system and opened it up. What began as telecom-specific has grown into a full ERP capable of supporting enterprises across sectors, and we've simplified it further so small business owners can run it too. New products, new industries, same core: practical, integrated software that scales with the organization using it.

Team collaborating around a table
Looking Ahead

Where We're Going

CTI is expanding. We've taken decades of experience building mission-critical systems and put it to work across a wider range of businesses. New products, new sectors, and a system that keeps growing as fast as the organizations that run on it.